Below are some common FAQs addressing our customers concerns before making a purchase at Leather Hunt.
If you have any additional questions, please feel free to contact us at
info@leatherhunt.co.uk.
Filter by Topic
All
- All
- General Information
- Ordering & Payment
- Shipping
- Returns & Exchanges
- Product Care & Quality
- Customer Support
- Privacy & Security
Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email at
info@leatherhunt.co.uk
and we will get back to you within 20-36 hours!
General Information
What is Leather Hunt?
Leather Hunt is your premium online destination for timeless, high-quality leather products. We specialize in a curated collection of leather jackets and accessories that combine classic design with modern style.
What types of products do you offer?
Our collection includes a variety of leather apparel such as bomber, biker, varsity, and trench jackets, along with limited-edition and exclusive pieces crafted from genuine leather, shearling, and suede.
Ordering & Payment
How do I place an order?
Simply browse our website, select the items you like, and add them to your cart. When you’re ready, proceed to checkout, where you can review your order, enter your shipping details, and complete your payment securely.
What payment options are available?
We accept major credit and debit cards (Visa, MasterCard, American Express, Discover), PayPal, and other methods such as Apple Pay or Google Pay (if available). All transactions are processed through a secure payment gateway.
Is my payment information secure?
Yes, protecting your payment information is a top priority. Our checkout process is encrypted with industry-standard security measures, and we do not store any sensitive payment details on our servers.
Shipping
What shipping methods do you offer?
We offer Standard and Express Shipping options. Standard Shipping typically takes [X] business days, while Express Shipping is available for expedited delivery. We also offer international shipping to select destinations.
How can I track my order?
Once your order is dispatched, you will receive an email with a tracking number and a link to monitor your shipment’s progress.
Do you offer international shipping?
Yes, we ship to select international destinations. Please note that delivery times and customs fees may vary depending on your location.
Returns & Exchanges
What is your return policy?
We accept returns within [X] days of delivery for items that are in their original condition—unworn, unwashed, and with all tags attached. Please note that customized or final sale items may not be eligible for return.
How do I initiate a return or exchange?
If you wish to return or exchange an item, please contact our customer support team at [Insert Contact Email] or [Insert Contact Phone Number] with your order details. We will provide you with a Return Merchandise Authorization (RMA) and instructions on how to proceed.
What happens if I receive a damaged or defective item?
If your item arrives damaged or is defective, please contact us immediately. We will work with you to arrange for a return, exchange, or refund at no additional cost.
Product Care & Quality
What materials are your products made of?
Our products are crafted from premium materials such as genuine leather, shearling, and suede. We carefully select our materials to ensure durability, comfort, and timeless style.
How should I care for my leather products?
To keep your leather products looking their best, avoid prolonged exposure to direct sunlight and moisture. Clean them with a soft, dry cloth and use products specifically designed for leather care. For more detailed care instructions, please refer to the product care guide included with your purchase.
Customer Support
How can I contact customer service?
Our customer service team is available 24/7. You can reach us via email at info@leatherhunt.co.uk or call us at +44 7887 651 736. We’re here to help with any questions or concerns you may have.
Do you offer gift cards?
Yes, we offer gift cards that make the perfect present for any occasion. Please check our website for details on available denominations and how to purchase them.
Privacy & Security
How do you protect my personal information?
We take your privacy seriously. Personal information provided during checkout is securely processed, and we adhere to strict data protection protocols as outlined in our Privacy Policy. We do not sell or share your information with third parties without your consent.